Frequently Asked Questions
What areas do you service?
ASB Pro Cleaning Solutions proudly serves clients throughout Louisiana. Service areas may expand, and availability depends on location and scheduling.
Are you licensed and insured?
Yes. We are fully licensed and insured for your peace of mind.
Do I need to be home during the cleaning?
No. Many clients provide entry instructions. As long as we have safe access, you do not need to be present.
What cleaning products do you use?
We use professional-grade cleaning products that are effective and safe for residential and commercial environments. If you have special requests, please let us know in advance.
Do you bring your own supplies and equipment?
Yes. We arrive fully equipped. If you prefer us to use specific products, those must be provided by the client.
How do I book a cleaning?
You can request service directly through our website, by phone, or by email. A quote or walk-through may be required for certain services.
Is there a deposit required?
Deposits may be required for certain situations, which will be discussed at booking.
- First-time clients
- Deep cleans
- Airbnb or construction cleanings
What is your cancellation policy?
We require at least 24–48 hours' notice for cancellations or rescheduling. Late cancellations may result in a fee.
Do you clean Airbnb and short-term rentals?
Yes. We specialize in reliable turnover cleaning for Airbnb, VRBO, and short-term rental properties.
Do you provide linens for Airbnb cleans?
No. Linens must be provided by the host or property manager unless otherwise arranged.
Do you offer recurring services?
Yes. Residential and commercial clients may choose from several scheduling options.
- Weekly
- Bi-weekly
- Monthly
What is included in post-construction cleaning?
Post-construction cleaning includes removal of dust, debris, and residue left after construction or renovation. Pricing is based on the size and condition of the space.
Are pets allowed during cleaning?
Yes, but pets must be secured. Unsafe conditions or excessive pet hair or waste may result in additional fees.
What if I'm not satisfied with my cleaning?
Your satisfaction matters. Please notify us within 24 hours of service completion so we can address your concerns.
Do you take before-and-after photos?
With client consent, we may take photos for quality assurance or marketing purposes. Participation is optional.